Frequently Asked Questions
Find here the answers to the most frequently asked questions about Sentinel Protection, a private security agency based in Geneva and active throughout French-speaking Switzerland since 2001: personal protection, surveillance and guarding, security audits and training, valuables transport, private chauffeurs and private investigation.
Sentinel Protection: General Overview
What is Sentinel Protection?
Sentinel Protection is a private security agency based in Geneva, active throughout French-speaking Switzerland. It offers a full range of services for the protection of people and property: close protection, site surveillance and guarding, event security, security audits and training, valuables transport, private chauffeurs and private investigation.
The company focuses on tailor-made arrangements that are deterrent without being aggressive, adapted to each client’s ongoing, occasional or exceptional needs, whether an individual, a business or a public body.
Since when has Sentinel Protection existed?
Sentinel Protection Sàrl has been operating in Geneva since 2001, giving it more than twenty years of experience in private security. The company is registered with the Commercial Register of the Canton of Geneva.
Is Sentinel Protection an accredited company authorized to operate in Switzerland?
Yes. Sentinel Protection has obtained all the necessary authorizations from the Department of Justice and Police of the Canton of Geneva to carry out private security and private investigation activities (decree of 15.02.2001). The company also carries civil liability insurance up to CHF 10,000,000 per claim.
In which regions does Sentinel Protection operate?
Sentinel Protection operates mainly in Geneva and the Canton of Geneva, as well as throughout French-speaking Switzerland (notably Vaud, Fribourg and Neuchâtel) and more broadly across Switzerland depending on the nature of the assignment. The company’s offices are located in Cologny and at Place du Port, in Geneva.
What types of clients use Sentinel Protection's services?
Sentinel Protection works with private individuals, figures from the entertainment, political and business worlds, as well as companies and institutions: watchmakers, jewellers, jewellery manufacturers, auction houses, museums, banks, hotels, construction sites, private residences and estates, foundations and international organizations.
What is the difference between Sentinel Protection and Sentinel Security Systems?
Sentinel Protection and Sentinel Security Systems are part of the same group (Sentinel Groupe). Sentinel Protection provides human security services (agents, bodyguards, guarding, intervention). Its sister company, Sentinel Security Systems, designs and installs technical security equipment: video surveillance, alarms, access control, fire safety systems. The two companies complement each other to offer comprehensive protection, both human and technological.
Personal Protection
What is close protection (bodyguard service)?
Close protection involves calling on one or more experienced bodyguards to ensure the physical safety of a person or their family, during their travels, in public places, at their workplace or at home. Sentinel Protection offers armed or unarmed agents depending on requirements, for ongoing or occasional assignments, in Geneva and throughout Switzerland.
This service is aimed in particular at business leaders, celebrities, political figures or anyone exposed who wants discreet, tailor-made protection.
Does Sentinel Protection offer a child protection service?
Yes. Sentinel Protection offers a close protection service specifically dedicated to children, intended for exposed families or those considered public figures. Agents are trained to adapt to children and teenagers and are made aware of managing the emotional impact that close protection can have, in order to preserve family balance.
What is an alarm response service?
An alarm response service involves sending an agent on site as soon as an alarm is triggered, in coordination with a remote monitoring station, to verify the cause of the alert and intervene in the event of an actual break-in. Sentinel Protection provides this service for all types of sites in Geneva and Switzerland, in coordination with its subsidiary Sentinel Security Systems for the installation of alarm systems.
Site Surveillance and Guarding
What are the different surveillance services offered by Sentinel Protection?
Sentinel Protection offers nine main families of surveillance services: construction site surveillance, parking surveillance, house-sitting during holidays, event security, security for sensitive sites, site guarding, permanent surveillance, patrol surveillance and bailiff/building caretaker services. Each service can be combined and adapted according to the profile of the site to be protected.
How does construction site surveillance work?
Sentinel Protection secures construction sites against theft, vandalism and intrusion through pedestrian or motorized patrols, available 24/7, at every stage of the project. The service includes a security audit of the site, access control for authorized people and vehicles, and verification that workplace safety standards are properly applied. Construction site video surveillance can be added through the subsidiary Sentinel Security Systems.
Does Sentinel Protection offer a parking surveillance service?
Yes. Sentinel Protection provides agents for the surveillance of private car parks in Geneva: access control and coordination, night patrols, traffic regulation during events, collection of parking fees and information for users. This service is particularly useful during events generating a significant influx of vehicles.
How does house surveillance during holidays work?
While owners are away, Sentinel Protection watches over the home through night patrols, daily access checks and simulated occupancy (opening/closing shutters). The company also offers house management services: watering plants, collecting mail, caring for pets and checking installations (heating, refrigerators).
What is event security?
Event security covers all the services required to ensure the smooth running of a public or private event: receptions, concerts, exhibitions, private views, weddings, trade fairs or sporting events. Sentinel Protection’s agents control access, manage ticketing, oversee VIPs, anticipate crowd movements and provide close protection if necessary, taking into account Geneva legislation on event organization.
What is security for sensitive sites?
This involves protecting sites of high value or particular risk: watchmakers, jewellers, jewellery manufacturers, auction houses, museums and banks. Sentinel Protection deploys a deterrent presence there, close protection of people on site, and agents trained in both mediation and rapid intervention in the event of an incident.
What is site guarding?
Guarding consists of site surveillance 365 days a year, 24/7, on foot or by vehicle, for residences, businesses, banks, hotels or construction sites. Sentinel Protection also manages the opening and closing of premises, badge-based access control, operation of an emergency call centre and first aid in the event of a risky situation.
What is permanent surveillance?
Permanent surveillance is a continuous protection system, 24/7, suited to businesses, banks or construction sites that want to fully outsource the security of their premises and staff. It includes management of access and keys, installation of alarms and video surveillance, control patrols and a prior security audit to define the most suitable arrangement.
What does patrol surveillance involve?
Patrol surveillance consists of regular or random rounds by security agents, at fixed or variable times, to check the opening and closing of sites, verify sensitive access points (doors, windows, lighting, stock) and detect any anomaly. This service, available 24/7, has a strong deterrent effect against theft, break-ins or vandalism.
What is a bailiff or building caretaker service?
The bailiff (or building caretaker) service involves entrusting a security agent with the reception, screening and access control of an establishment: staffing the lodge, reception, switchboard, handling parcels and deliveries, and accompanying visitors. It can be provided day or night, 7 days a week, on an occasional or permanent basis.
Security Audits and Training
What is a security audit?
A security audit identifies gaps and weaknesses in the protection of a business, residence or event, in terms of people, logistics and technology, and then proposes suitable measures. Sentinel Protection carries out various types of audits: comprehensive audits, fire safety audits, malicious-intent audits and physical security audits, in ongoing consultation with the client.
Does Sentinel Protection offer security training?
Yes. Sentinel Protection organizes tailor-made training for the in-house security and protection teams of its clients in Geneva and Switzerland: up-to-date knowledge, introduction to new techniques and technologies, practical simulations, behaviours to adopt in an emergency, theft prevention and managing difficult clients.
Transport and Chauffeur Services
What is valuables and cash transport?
Valuables and cash transport involves securely and discreetly moving banknotes, coins, jewellery, works of art, sensitive documents or collections, within Switzerland or internationally, “door to door”. Sentinel Protection provides this service 7 days a week with discreet, trained and armed plain-clothes agents, notably on behalf of watchmakers, jewellers, banks and museums.
Does Sentinel Protection offer a private chauffeur or limousine service?
Yes. Sentinel Protection provides chauffeur-driven limousines and escort vehicles in Geneva and throughout Switzerland, for private or official travel, VIP airport transfers, or trips to hotels, train stations and business meetings. Chauffeurs are trained in defensive driving and can also provide close protection for the client.
What is valet parking service?
Valet parking service (or private valet) provides secure handling of guests’ or clients’ vehicles during public or private events in Geneva. Agents specifically trained for this service park vehicles in a secure car park and return them at the client’s convenience.
Private Detective Agency
Does Sentinel Protection offer private investigation services?
Yes. Sentinel Protection has a private detective agency in Geneva, authorized by the Department of Justice and Police of the Canton of Geneva. Its investigators carry out investigations, surveillance, people searches and commercial or industrial intelligence, for individuals and businesses alike, in Geneva and throughout French-speaking Switzerland (Vaud, Fribourg, Neuchâtel).
What type of investigations can a private detective carry out?
A Sentinel Protection private detective can gather evidence within a legal or contractual framework, carry out surveillance of a tenant suspected of fraud in the real estate sector, verify personal suspicions (infidelity, etc.) or conduct people searches and commercial intelligence, with discretion and confidentiality.
Practical Information
How can I get a quote from Sentinel Protection?
Simply contact Sentinel Protection by phone at +41 22 840 51 10 or by email at info@sentinelprotection.ch, specifying the nature of your need (type of service, location, duration, specific requirements). The team will then draw up a free quote and a tailor-made solution suited to the situation.
Are Sentinel Protection's services available 24/7?
Yes, most of Sentinel Protection’s surveillance, guarding and alarm response services can be provided 24 hours a day, 7 days a week, depending on the needs defined with the client during the initial audit.
How can I contact Sentinel Protection?
Sentinel Protection Sàrl can be reached by phone at +41 22 840 51 10, by email at info@sentinelprotection.ch, or via the contact form on the website. The company has offices in Cologny and at Place du Port, in Geneva.
